Terms & Conditions
Effective Date: 2 July, 2025
This Agreement (“Agreement”) sets out the Terms and Conditions under which Brands Solvers (“Agency”, “we”, “us”, “our”) provides digital marketing services (“Services”) to the client (“Client”, “you”, “your”). By engaging us, you agree to these Terms.
1. Scope of Services
1.1 Services Provided:
The Agency agrees to provide digital marketing services which may include (but are not limited to) strategy development, social media management, Meta & Google Ads management, SEO, content creation, graphic design, video editing, website/app development, WhatsApp marketing, and other related services as specified in the signed proposal, quotation, or scope of work (“SOW”).
1.2 Changes to Scope:
Any requested changes to the agreed scope must be made in writing and may incur additional costs and extended timelines.
2. Client Responsibilities
2.1 The Client agrees to:
👉🏻 Provide all necessary information, materials, access, approvals, and feedback in a timely manner.
👉🏻 Ensure any content provided to the Agency does not infringe on any third-party rights.
👉🏻 Respond to communication promptly to avoid project delays.
Failure to meet these obligations may result in delays, additional costs, or project suspension.
3. Fees & Payment Terms
3.1 Fees:
Fees for Services shall be set out in the proposal or quotation provided and accepted by the Client.
3.2 Payment Schedule:
Unless otherwise agreed, payment is due as follows:
👉🏻 [Example: 50% upfront deposit before work commences, 50% on final delivery.]
👉🏻 Monthly retainers must be paid in advance each month.
👉🏻 Additional services outside the agreed scope will be billed separately.
3.3 Late Payments:
Late payments may incur interest at [e.g., 2% per month] or the maximum allowed by law. The Agency reserves the right to suspend work until outstanding invoices are paid.
3.4 Taxes:
All fees are exclusive of applicable taxes, which the Client shall pay.
4. Revisions & Approvals
4.1 Revisions:
The Client is entitled to [number] rounds of revisions as specified in the proposal. Additional revisions will be billed at the Agency’s standard hourly rate.
4.2 Approval Delays:
If the Client does not provide feedback or approvals within the days mentioned in the project, the project timeline may be extended or the project marked as complete at the Agency’s discretion.
5. Intellectual Property
5.1 Ownership:
Upon full payment, the Client will own the final deliverables created specifically for them, excluding any pre-existing or third-party materials used under license.
5.2 Agency Portfolio Rights:
The Agency retains the right to showcase completed work (excluding confidential data) in its portfolio, website, and marketing materials.
6. Confidentiality
Both parties agree to keep confidential all proprietary or sensitive information disclosed during the project. This obligation survives termination of the Agreement.
7. Cancellations & Termination
7.1 Cancellation by Client:
If the Client cancels a project after work has commenced, all work completed up to that point will be billed and any deposits are non-refundable.
7.2 Termination by Agency:
The Agency may terminate this Agreement if the Client breaches these Terms and fails to remedy the breach within [X] days of written notice.
8. Warranties & Liability
8.1 The Agency will perform Services with reasonable skill and care but does not guarantee specific results, as outcomes depend on various external factors.
8.2 To the fullest extent permitted by law, the Agency’s total liability shall not exceed the total fees paid by the Client for the Services in question.
8.3 The Agency is not liable for indirect, consequential, or special damages, including lost profits.
9. Non-Solicitation
The Client agrees not to directly solicit or hire the Agency’s employees or contractors during the term of this Agreement and for [12] months thereafter.
10. Governing Law & Disputes
This Agreement shall be governed by and construed in accordance with the laws of [Your State/Country]. Any disputes shall be resolved in the courts of [Your State/Country].
11. Entire Agreement
This Agreement, together with any signed proposals or addendums, constitutes the entire agreement between the parties and supersedes any prior agreements or understandings.
12. Contact Details
For any questions or notices, please contact:
📧 Email: brandssolvers202408@gmail.com
Brands Solvers Helping Brands Grow Digitally, Responsibly.
Your website is the online equivalent of your shop window and so our innovative, creative and vibrant web design service is designed to give you instant kerb appeal in your busy market.
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Our expert team have a world of design knowledge and experience to be able to translate your business product or service, message and personality into elegant, dynamic web pages that are both eye catching and effective.
From imagery that captures the essence of your brand identity and personality, to a structure that’s created with the user experience in mind and dynamic elements that will make your online presence sing, our website design work is geared to ensuring it does everything it can not only to attract people to your site, but also to keep them there once they’ve arrived.